Lumora Academy respects the privacy of all users and is committed to protecting personal information.
When signing up or using the platform, users may provide personal data such as name, email address, phone number, payment details, and educational preferences.
Lumora Academy collects this information to provide services, process payments, improve user experience, and ensure smooth communication with students and parents.
The information may also be shared with trusted partners or service providers, but only when necessary to deliver the services or comply with legal requirements.
Lumora Academy does not sell, rent, or trade personal information with any third party for commercial purposes.
Payment details entered by the user are processed securely through authorized payment channels. Lumora Academy does not store sensitive payment information such as credit card numbers.
User data may be used to send important updates, reminders, promotional offers, or learning-related notifications. Users can opt out of promotional messages at any time.
Cookies and similar technologies may be used on the website to improve navigation, track performance, and personalize the learning experience.
All accounts are password-protected, and users are responsible for keeping their login details secure. Lumora Academy will never ask for passwords via email or phone.
In case of suspected account misuse or security issues, Lumora Academy reserves the right to suspend access until the matter is resolved.
Lumora Academy may disclose personal information if required by law, court order, or government authority.
The platform is intended for students. If the user is under 18 years of age, parental or guardian supervision is required, and consent for data usage is deemed to be provided by the guardian.
Lumora Academy operates within Pakistan, and all data is collected, processed, and stored under the jurisdiction of Pakistani law.
Users have the right to request correction or deletion of their personal information by contacting Lumora Academy support.
Lumora Academy may update this Privacy Policy from time to time. Any changes will be notified on the website, and continued use of the platform after changes means acceptance of the updated policy.
